You can book online or text us during business hours. Walk-ins are welcome, but we cannot guarantee therapist availability — texting ahead is recommended. Please arrive 5 minutes before your appointment to ensure your full service.
02
Rescheduling & Cancellations
You may cancel or reschedule at no charge up to 24 hours before your appointment. Same-day cancellations or no-shows after that period are charged a $60 fee.
03
Self Care Membership (Massages & Facials)
.png)
Your membership includes a monthly prepaid credit based on your plan. Additional treatments that month are available at a discounted member rate.
Credits may be used for massages, facials, and sauna. Gratuity, add-ons, and retail products are not covered by credits and must be paid by card or cash.
Memberships and credits are non-transferable. Only the individual named on the membership may use the credits — except for the $150 Day Spa membership (below).
$150 Day Spa membership — one designated family member: the $150 Day Spa membership (massage, facial, or sauna) may be shared with one designated family member. That person must be listed on the membership file, must always be the same person, and is the only person — besides the member — permitted to use the credits. All other memberships are single-user only.
Unused credits roll over each month and do not expire. In accordance with California law, prepaid credits remain redeemable for services for as long as Essence is in business.
Freeze: after 6 months of enrollment, you may freeze your account up to 2 months per year. Credits cannot be used while frozen and become available upon reactivation; a $50 reinstatement fee applies.
04
Med Spa Membership (Tox, Fillers & Injectables)
Your Med Spa Membership ($150/month) gives you member pricing on injectables and med spa treatments — including Tox at the member rate ($9/unit) and member discounts on dermal fillers, biostimulators, and other med spa services.
Your monthly fee accrues as a prepaid credit toward med spa services and does not expire; credits roll over while your membership is active (in accordance with California law).
All med spa treatments are medical procedures. They require a consultation and are performed only when our licensed provider determines you are an appropriate candidate. Treatment is subject to medical eligibility — not everyone qualifies.
This membership is for the named member only and is non-transferable. Injectable and med spa benefits cannot be shared with anyone else.
Results vary by individual and are not guaranteed. You must follow all pre- and posttreatment instructions and disclose your full health history; some conditions (for example, pregnancy or nursing) may make treatment unsafe.
Member pricing and benefits apply only while your membership is active and current. If you cancel, the “After cancellation” rule below applies to any remaining credits.
05
Minimum Term & Cancellation
Memberships require a 6-month minimum commitment. After 6 months, your membership continues month-to-month.
To cancel after the minimum term, provide written notice (email or text) at least 30 days before your next billing date.
All memberships are a FINAL SALE. Memberships and prepaid credits are non-refundable and have no cash value. Any prepaid credits you have already purchased do not expire and remain available to use even after you cancel.
After cancellation — important: once you are no longer an active member, you no longer receive member pricing or member benefits. Your remaining credits keep their dollar amount, but they are applied at our regular non-member prices in effect at the time of use (current prices). Because services are charged at non-member rates — and at whatever our prices are at that moment, which may be higher than when you joined — the same credit will cover fewer services than it did as a member.
Gift cards work like store credit (cash value) — the balance can be used toward any of our services: massage, facials, sauna, Tox, fillers, and more.
Services paid with a gift card are charged at our regular non-member prices, unless the person redeeming the card is an active member, in which case their member pricing applies.
In accordance with California law, gift cards do not expire and carry no service or dormancy fees — they are valid until the balance is used.
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law.
We may increase our prices whenever we consider it necessary. We will notify members at least two weeks (14 days) in advance of any price change
-p-1080%20(2).avif)
.png)
.png)
.png)
%20(1).png)